Terms of Service

Welcome to Ice Dam Bros, LLC. These Terms of Service ("Terms") govern your use of our website at www.icedambrosmccall.com and the services we provide. By using our website, requesting a quote, or communicating with us, you agree to these Terms. Please read them carefully.

Our Services

Ice Dam Bros, LLC provides ice dam removal, ice dam prevention, steam-based snow and ice removal, heat tape installation, snow guards, and related winter roof services to homeowners in McCall, Donnelly, Cascade, and the surrounding areas of Valley County, Idaho. We are licensed and insured. Specific work, pricing, and scheduling are agreed upon directly between you and Ice Dam Bros, LLC before any service is performed.

Quotes and Estimates

Any quote or estimate we provide is based on the information available at the time and on the conditions we can observe. Actual conditions on site — including ice thickness, roof access, and weather — may differ, and final pricing or scope may be adjusted with your agreement. A quote is not a guarantee of a specific outcome.

Text Messaging Terms

You must be at least 18 years of age to opt in to or use our SMS text messaging service. By providing your mobile number and opting in, you confirm that you are 18 or older.

When you provide your mobile phone number to Ice Dam Bros, LLC — for example, by submitting a form on our website, calling us, or texting us — you agree to receive conversational, customer-care text messages from us related to your service. This includes appointment scheduling, confirmations, quotes, service updates, and replies to your questions.

• You must be at least 18 years old to use our SMS service.
• Message frequency varies based on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP. We will send one confirmation message and will not send further texts unless you opt back in.
• For assistance, reply HELP or contact us using the details below.
• Carriers are not liable for delayed or undelivered messages.

Payment

Payment terms for any service will be communicated to you before work begins. You agree to pay the agreed-upon amount for services rendered according to those terms.

Customer Responsibilities

You agree to provide accurate information about your property and to allow safe, reasonable access to the work area. Ice dam and snow removal carries inherent risks; we use damage-free methods such as low-pressure steam, but you acknowledge that pre-existing roof, gutter, or structural conditions may affect results.

Limitation of Liability

To the fullest extent permitted by law, Ice Dam Bros, LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Nothing in these Terms limits any liability that cannot be limited under applicable law. Our services are provided in a professional and workmanlike manner, but we make no warranties beyond those required by law.

Intellectual Property

The content on our website, including text, logos, and images, is owned by or licensed to Ice Dam Bros, LLC and may not be copied or reused without permission.

Governing Law

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-law principles. Any disputes will be handled in the courts located in Valley County, Idaho.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.